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I help D2C brands
Add 25% more profit
from existing customers
$50M+ combined revenue generated
some of the brands I have worked for
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Thousands of automations setup for millions of users

What is 4-Pillar Retention System™?
After working with multi-million dollar companies & observing behavior of millions of users across the globe, I have learnt that

Retention is not about sending more notifications

Retention is not about offering deals & discounts

Retention is not about designing pretty emails

That's why most brands never experience

✅ Predictable growth with higher profits

✅ Increasing LTV & purchase frequency

Reducing CAC payback period & churn

Truth is, Retention is not a tactic, it's a Philosophy
The 4-Pillar Retention System™

Every brand in the world builds a great retention on top of these 4 pillars

Infrastructure

​Big brands always think about scale & how to make the system good enough to sustain rapid growth for a longer-period of time. This typically includes:

Setting up the tools the right way ​

Ensuring data availability & usability

Mapping full-funnel user journey 

Strategy

This is where we dive deep into the nuances and define the core principles of operations makes it easy to focus on the most important things​. This typically includes:

Defining Northstar & KPIs

Experimentation planning

Long & short-term projects

Quality

​This stage is about the brand & its appearance to the world. We must make sure that it is world-class from day 1. 

This typically includes:

Creating brand guidelines

Designing email templates

Writing & improving copies

Scale

This is where we change the gear & do things with absolute clarity & granularity using data as the final source of truth.

This typically includes:

Hyper-personalized messaging

Ultra-segmentation for targeting

Cross-vertical upselling

The beauty of 4-Pillar Retention System™ is that it always evolves with the business & at any given time all 4 pillars progress in parallel 

My technical capabilities
Tools to implement 4-Pillar Retention System
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2025 Retention Mastery Playbook

Road to profitability, predictability & scale for D2C brands
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Get Free Advice

My only goal on this call will be to help you make the best decision for yourself. If you're an e-commerce or tech business owner & want to

Increase retention & revenue of existing customers

Grow predictably & profitably

Have more time for more important things

Book a free strategy call today

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